Disclaimer

1. Wellness and relaxation services only

Royal 11 Spa provides professional wellness, relaxation and beauty-care massage therapies only. Every service offered at our premises — including Thai dry massage, Swedish massage, deep tissue massage, aroma therapy, Balinese massage, foot reflexology, head, neck and shoulder massage, body polishing and scrub, and jacuzzi and steam — is intended purely for relaxation and general well-being.

We do not offer, permit or tolerate any service of an inappropriate, indecent or unlawful nature. Any such request will be refused, the session will be ended immediately without refund, and the guest will be asked to leave the premises.

2. Not medical treatment

Our therapies are not medical treatment, physiotherapy, diagnosis or a cure for any condition. Our therapists are trained in massage and spa techniques; they are not doctors, physiotherapists or licensed medical practitioners, and nothing they say should be taken as medical advice.

Nothing on this website — and nothing said to you at our premises — is intended to diagnose, treat, cure or prevent any disease, injury or medical condition, or to replace advice, treatment or medication prescribed by a qualified medical professional.

3. Please consult a doctor

If you have any medical condition or concern, please consult a qualified medical practitioner before booking a massage. In particular, we ask you to speak to your doctor first, and to inform us before your session begins, if you have or have had:

• a heart condition, high or low blood pressure, or a circulatory disorder;
• diabetes, or any condition affecting sensation in the skin;
• a recent injury, fracture, surgery or a skin condition, wound or infection;
• a spinal or joint problem, slipped disc, or chronic pain under treatment;
• an allergy to oils, lotions or essential oils;
• pregnancy, or any condition for which you are under medication or observation.

We may decline, shorten or modify a therapy where we believe it is not suitable for you. Massage therapy may not be advisable in certain conditions, and the decision to proceed is ultimately yours.

If you feel unwell during a session, tell your therapist immediately and the session will be stopped. In a medical emergency, seek qualified medical help without delay.

4. Results vary

The benefits of massage and spa therapy differ from person to person. How relaxed, refreshed or relieved you feel after a session depends on your body, your health, your lifestyle and the therapy chosen. We make no promise, guarantee or warranty of any specific result, outcome, health benefit or cosmetic effect, and no statement on this website should be read as such a promise.

5. Voluntary participation and assumption of risk

You avail our services voluntarily and at your own risk. By booking and attending a session, you confirm that you have disclosed any relevant health information to us and that you accept responsibility for your decision to receive the therapy.

To the maximum extent permitted by law, Royal 11 Spa, its owners, employees and therapists accept no liability for any injury, aggravation of an existing condition, allergic reaction or loss arising from a service where relevant health information was not disclosed to us in advance, or from a guest not following the guidance given by the therapist.

6. Age restriction

All services at Royal 11 Spa are available only to persons aged 18 years and above. We may ask for valid government-issued photo identification and may refuse service where it is not produced.

7. Website content

Information on this website — including services, descriptions, timings, offers and images — is provided for general information only and is believed to be correct at the time of publishing. Details may change without notice, and photographs are indicative of our premises and ambience rather than a guarantee of a specific room or setting.

Prices are not published on this website and are quoted to you when you call or visit. The Flat 20% OFF shown on this website is a standing website offer on the therapies on our menu; it cannot be combined with other running offers or packages, has no cash value, and may be modified or withdrawn at any time. Please confirm current services, timings and rates with us on 83569 02812 before your visit.

While we take reasonable care, we do not warrant that this website will be error-free, uninterrupted or free of viruses, and we accept no liability for any loss arising from reliance on its content.

8. External links

This website contains links to and embeds from third-party services such as Google Maps and WhatsApp. We do not control those services and are not responsible for their content, availability, policies or practices. A link does not imply endorsement.

9. Personal belongings

Please take care of your personal belongings during your visit. Royal 11 Spa is not responsible for loss of, or damage to, cash, jewellery, mobile phones or other valuables brought onto the premises.

10. Governing law

This disclaimer is governed by the laws of India, and any dispute relating to it is subject to the exclusive jurisdiction of the competent courts at Mumbai, Maharashtra, India. It should be read together with our Terms & Conditions and Privacy Policy.

11. Contact us

Royal 11 Spa
Shop No. 2, 1st Floor, Navkar Paradise, LT Road, near Deepak Hotel,
Kamdhenu Society, Borivali West, Mumbai, Maharashtra 400092
Phone / WhatsApp: 83569 02812
Website: royal11spaborivali.in